The challenge is to make content, from patient data and lab reports to surgical best practices, available when and where it’s needed.

Looking back

“In the past, it was a challenging process to get information about patients: call a hospital, get a secretary to pick up, get the nurse, have the nurse pull the most recent laboratory reports and read them to me,” says Dr. Redmond Burke, Director of Cardiac Surgery at Nicklaus Children’s Hospital.

“I could never go and speak to the surgeons in every country in the world, but I can communicate with them using information technology and social networking.

Nicklaus Children’s has built a technology infrastructure that helps doctors securely access, share and collaborate around patient and medical information.

“Our telehealth platform has seamlessly integrated and operationalized capabilities to enable doctors to consult with, diagnose and prescribe treatment for remote patients as if they were in the same room,” says Ed Martinez, the senior vice president and chief information officer at Nicklaus Children’s Hospital.

Looking forward

Today, doctors at Nicklaus Children’s use the hospital’s telehealth platform to consult remotely with hospitals around the world, making their pediatric subspecialists available to patients who may be hundreds of miles from the nearest pediatric caregiver.

“I could never go and speak to the surgeons in every country in the world, but I can communicate with them using information technology and social networking,” says Dr. Burke.

“That global element will drive the future of innovation in medicine.”